italy small group tours

FAQ

We know you’re curious and have lots of questions. You’ll find the answers to commonly asked queries here but, of course, if you don’t find what you are looking for you can always contact us.

Travel documentation requirements

What travel documents are required for Italy?

All travelers to Italy must have a valid passport with 6 months remaining until expiry on departure from Italy.

US, Canadian, UK, Australian and New Zealand citizens are currently not required to have a visa for stays in Italy of under 90 days. Citizens of other countries should check with the Italian embassy or consulate for information and requirements relating to their citizenship and residency.

Covid requirements must be checked regularly as they change often. This Italian government site has relevant information and our Italy Travel Planning covid group is the place where travelers meet to discuss the latest requirements.

Do I need to show documents to prove I have been vaccinated for Covid19?

Yes. Anyone over 12 years of age participating in certain activities as listed below must present EU COVID-19 digital green certification (or recognized equivalent) in order to access certain services and activities:

  • When travelling between different regions by air, train, ship, ferry or coach (with the exception of regional trains and sea crossing over the Strait of Messina, for which COVId-19 certification is not required)
  • Restaurants, bars, ice cream parlours and pastry shops for consumption at table indoors
  • Performances open to the public, sporting events, both outdoors and indoors
  • Museums and places of culture, shows
  • Swimming pools and gyms
  • Private parties, such as wedding receptions
  • Festivals and trade fairs
  • Conventions and congresses
  • Spas and fitness centres
  • Gaming halls and betting shops, bingo halls and casinos

Access to these services and activities is allowed on presenting the EU Digital COVID Certificate or an equivalent certificate issued by the health authorities of Australia, Canada, Japan, Israel, the United Kingdom and the United States.

Do I need travel insurance?

Because refunds are not available once your first deposit has been made, and we are unable to make exceptions for any reason, including weather, injury/illness, or personal emergencies, it is essential that guests to take out comprehensive travel insurance to compensate you in case of unexpected cancellations. Insurance should cover you for both travel cancelations, and medical emergencies in the country of your tour.

The unexpected can occur and getting sick in a foreign country is a very daunting experience, we require guests take insurance with international evacuation coverage for all trips. You should book a policy as soon as the trip has been confirmed. We can provide a list of recommended providers on request. We will request your travel and medical insurance details no later than 30 days before departure.

Please see our full terms and conditions for further details.

Cancelation and other policies

What is your cancelation policy?

No one books a trip to Italy with the intention of canceling it, but unexpected events do occur. Our cancelation policy is in place to help guests, our local partners and us through expenses that may arise from unexpected cancellations.

Our trip payments are split into 3 transactions: a hold deposit to reserve your spot, a first deposit once the trip is confirmed, and a final payment for the balance.

The $USD 200 or 200 EUR hold deposit to secure your place on the tour is fully refundable if we cancel the trip for reasons beyond our control or if we do not meet the minimum number of guests for the trip to go ahead. If we cancel the trip before this time, a full refund of the hold deposit will be issued minus any bank charges. 

Once your first deposit is due, all payments are non-refundable, and the initial hold deposit will be put towards your final balance.

Please see our full terms and conditions for more information.

Do I need proof of travel insurance?

We require all guests to take out comprehensive travel insurance. We will request this documentation prior to departure.

Please see our full terms and conditions for further details.

What happens if our trip cannot go ahead due to covid restrictions in Italy?

If a tour has to be postponed based on border closures or restrictions in Italy, a credit for your deposit will be issued to be used for the postponement date of the same trip. If the tour happens as scheduled, but a guest decides not to attend based on any other reason than border closures by the Italian government, then the regular cancelation policy will be maintained.

If Italy only closes its borders to citizens from certain countries, and the tour goes ahead, the regular cancelation policy will be maintained, and your travel insurance is where you will seek compensation. Please see our full terms and conditions for further details.

What is your covid vaccination policy?

Your health is our priority and Italy currently has tight restrictions on unvaccinated people which means they cannot actively take part in the tour. Therefore we require all staff and tour participants to be fully vaccinated for Covid19. Please see our full terms and conditions for further details.

General queries

Are children and teenagers allowed on your tours?

Our tours are focused on food, wine and cultural experiences and have been designed with adults in mind. Please contact us if you would like your older teenagers 16+ to join us tour. Unfortunately we cannot accommodate children younger than 16. Note also that the legal age for drinking alcohol in Italy is 18 years.

Can I bring my pet on tour?

Whilst we love our furry friends, we have a strict no pets allowed policy – thanks for understanding.

Why don’t you have any TripAdvisor reviews?

We’re a new company collaborating with operators with decades of experience and brilliant reviews from repeat customers. You can view more about the companies we work with on our partners page.